This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Are you running the trial of DVD or have you paid for it? You can follow the question or vote as helpful, but you cannot reply to this thread. Tips from the PitCrew If a hardware device isn’t functioning properly, or if a program or game that you’re installing states that it requires newer drivers, a driver update will be in order. Information and links in this thread may no longer be available or relevant. The only other solution would be to restore your computer to an earlier time when you know that the drive was working properly. I hope this helps.

Uploader: Kalar
Date Added: 15 November 2010
File Size: 39.23 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 74173
Price: Free* [*Free Regsitration Required]

Try this step from microsoft http: Right click the device and click on properties then update driver. How can I resolve this error? Here are some things that you can try to resolve this problem. I have the same question. It’s worth a thousand words.

Here’s another thread with no solution, note that in the first devicw, the guy has a Sony as well.


Add Your Answer Tips for a great answer: I’ve bc-500s this issue on my DV7 for a long time. You have to uninstall QuickPlay and all Power DVD products don’t use QuickPlay anymore, it’s outdated and it will not be updated as it’s been long discontinued.

Are you a Computer and Internet Expert? Also, with many wireless adapters it is important to stay current as updates often contain security fixes. How satisfied are you with this response? Find out how to make your computer faster by running bc-5500e Free Performance Scan.

There are some registry entries that the troubleshooter does not fix and those “might” be the cause. Note on archived topics. Sorry this didn’t help. See if the title of the movie shows up in Windows.

Try a free diagnostic now Introducing Driver Matic.

Sony Optiarc BD Rom BCS is not reading blu ray disks – HP Support Community –

You can’t post conmments that contain an email address. Tell us about your experience with our site. I don’t know if its firmware is out of date there is no firmware update or if the new updated Blu-ray players have become incompatible. I have used the solutions but the problem is not solved.


Posted on Jan 02, The information in it;s property is shown as not install properly of damaged and it is asking me to at to the system registry to fix it http: Are you running the trial of DVD or have you paid for it? Code 19 Go to safe mode, uniinstall the hardware and then start your windows normally this will solve the issue.

Hi was there any resolution on this problem? The max point reward for answering a question is Message 3 of 6.

Message 1 of 6. How to Run Disk Check ataa Windows 7 http: Information and links in this thread may no longer be available or relevant.

Optiarc BD ROM BC-5500S ATA Device

Instant Repair Help over the Phone 6ya. Helpful 0 Not Helpful Comment Flag. David Payne Level 3 Expert Answers.