Please follow the methods mentioned below. This issue could be due to compatibility of this software. I suggest you to perform Clean boot and check. Press the Windows key and the X key and select Event Viewer. The steps mentioned in the above link also holds good for Windows 10 Technical Preview. Please update us on the status of the issue to assist you further.

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Also applies for Windows10 Technical Preview. How satisfied are you with this reply? Thank you for replying. In reply to TechDoctor’s post on December 18, System files on your PC may be corrupt or mismatched with other files. In the left pane, expand out Windows Logs.

Run the System Maintenance troubleshooter. I hope you understand now. Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Do you receive any error message or prompt when Windows Explorer crashes? Yaqub K Replied on December 24, Make older programs compatible with this version of Windows http: Since you have provided the feedback, it will be taken into consideration.


Method 2 Step myhica Thank you for keeping us posted. Tell us about your experience with our site. U6831 far as the issue with explorer crash, please provide us the event viewer logs to find the exact cause and to troubleshoot the issue further. As you mentioned that explorer keeps crashing even after installing the latest updates.

MyGica U6813 Manual del usuario

Since it’s a new operating system many software’s would not work as expected. Good to know that you were mygiac to install Arc soft TotalMedia 3.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. How satisfied are you with this response? You may have a Virus or Malware infection on your PC.

Please reply us with the required information to assist you further. Did this solve your problem? You can follow the question or vote as helpful, but you cannot reply to this thread.


Refer the following link to boot the computer in Safe mode. It could be some other application or programs, which runs on the computer at the background, leading to this issue.

This thread is locked. Faulting package-relative application ID: Please reply us on the status of the issue to assist you further. I suggest you check the issue in Safe mode. Right click the set up file and select Properties then tap or click the Compatibility tab.

Get Support from the MyGica official website

This site in other languages x. Yaqub K Replied on December 22, I suggest you to ,ygica System File Checker scan. Please go through the section: